PRIVACY POLICY OF SCOPE HIRE EQUIPMENT

1. Who we are

Scope Hire Equipment (referred to as “Scope Hire”, “we”, “us” or “our”) respects the privacy of all users of this website and anyone who contacts us. We are committed to handling personal information carefully and in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where relevant.

Legal name:Scope Equipment Hire Pty Ltd
ABN/ACN: 36 603 514 727
Business address:  enquiries@scopehire.com.au
Privacy contact email:  enquiries@scopehire.com.au
Phone: 1800-472-673
By using our website or providing your information to us, you acknowledge and agree to this Privacy Policy.

What personal information we collect
 We may collect personal information such as:

• Full name
• Phone number
• Email address
• Company name and role or position (if applicable)
• Address or service area (if applicable)
• Information related to your enquiry, quote request, hire, purchase or service request
• Communication preferences
• Any other information you choose to provide via forms, email, phone, or in person

2. We may also collect technical and usage information such as:

• IP address and device or browser information
• Pages visited and actions taken on the website
• Cookies and analytics data
• Approximate location data, if enabled by your device settings

3. How we collect your information
 We may collect information when you:

• Submit a website enquiry or quote form
• Call or email us
• Subscribe to marketing communications (if offered)
• Request a quote or arrange a hire or service
• Browse our website and accept cookies (where applicable)

4. Why we collect and use your information
 We collect and use personal information to:

• Respond to enquiries and communicate with you
• Prepare quotes and coordinate hires, sales or services
• Process payments and invoicing (where applicable)
• Improve our services, business operations and website experience
• Send service related updates and information you request
• Send marketing communications where you have requested them, or where permitted by law, and always with an option to unsubscribe
• Comply with legal and regulatory obligations

5. Legal basis and jurisdiction notes:


Australia
 Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

6. Sharing personal information with third parties
We may share your personal information with third parties where necessary to provide our services or operate our business, such as:
Website hosting and website support providers

• Analytics and measurement providers
• CRM or lead management platforms
• Email marketing platforms (if used)
• Payment processors and financial institutions (where applicable)
• Operational or logistics providers (where applicable)
• Professional advisers such as accountants, legal advisers or auditors (where applicable)

We may also disclose personal information where required by law, or to protect rights, safety and business operations.

7. International data transfers


Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled with appropriate safeguards, consistent with applicable requirements.
Key providers or countries (optional): complete information here

8. Security of your personal information
We take the protection of your information seriously. We use reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

9. How long we keep your information

We keep personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law.

10. Your rights and access requests
 

You may request:
 Access to personal information we hold about you

• Correction of inaccurate, out of date or incomplete information
• Deletion of personal information where applicable
• Opt out of marketing communications at any time

To make a request, contact: complete information here

11. Cookies and similar technologies
 

Our website may use cookies and similar technologies to:

• Enable core website functionality
• Remember preferences
• Collect analytics data to improve the website

You can disable cookies through your browser settings. If you do, parts of the website may not function properly.

12. Marketing communications


If you opt in, or where permitted by law, we may send you marketing communications about our services, updates and offers. You can unsubscribe at any time using the unsubscribe link (if provided) or by contacting us at: complete information here

13. Children’s privacy


Our website and services are not directed to children. If you believe a child has provided us with personal information, please contact us so we can review and address the matter: complete information here

14. Complaints

If you have a complaint about how we handle personal information, please contact us first and we will respond within a reasonable timeframe: complete information here
If you are in Australia and remain dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

15. Changes to this Privacy Policy


We may update this Privacy Policy from time to time. The current version will be published on our website with the updated date.

16. Contact us
 

Email:  enquiries@scopehire.com.au
 

Phone: 1800-472-673
 

Address: 12 Corporate Drive, Paget QLD 4740